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References >>> |
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For our application process we decided to have a consultant and after a good scanning we decided in use the services of Instant Immigration Services.
Mr. Peter Beiner of IIS helped us in every step of the application, guiding us right from collecting the required documents to sending the passport for visa stamping. Our application was processed in less than 3 months and the credit goes to the careful & error free application prepared by IIS.
Mr. Peter Beiner helped us in the initial days while we were in a process to find a job. The professional fee charged by IIS was very reasonable comparing to other agencies. The payment terms were made to suit us. The money-back assurance was attractive as well.
We are very satisfied by the services provided by Instant Immigration Services.
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Below are my comments on Instant Immigration's services, I understand the purpose and it is completely frank.
I was a little wary at using consultants initially, although several recent immigrants recommended doing so. They had quite complicated circumstances and had been happy with the help they received - they got in! (I met no-one who had used your company). But Kiwi locals thought it unnecessary and a waste of money (but they hadnt been through the process).
I already had and read all the forms and Guidelines from NZIS before I contacted you, but the free initial assessment/screening was a major deciding factor, plus the fact that through that I discovered I had myself misread the regulations and I did ALREADY HAVE sufficient points. The fixed fee (no out-of-control escalating costs) was also important. The ',money-back guarantee', while a useful (and unexpected) security against your company's own potential error/negligence, was less of a deciding factor because it was clear you only took clients who clearly qualified and were very unlikely to fail. At that point I thought about 'going it alone' knowing then I had the required points, but the deciding factors were that I was approaching the age limit and had only one shot at it - I couldnt risk messing it up, and your contacts with me had been very open and honest, and also friendly/caring and supportive, the negotiated discount was an important example of this. After these initial contacts I felt your company was genuine, businesslike but not greedy.
The information-giving process was very efficient, fast and responsive, and very clear. You always responded immediately to every message of mine, even though an answer as such was not always necessary - this gave me confidence, I knew you were always there and knew what stage we were at. Important also were the little personal touches, eg humour, comments etc which made me feel I was seen as a person and not just a set of forms:). Also very important was that I always dealt with the same person (at least, messages were always signed-off 'Peter' and seemed to be the same person, even if on occasions it was someone else acting in your absence, it was good to keep the continuity):))) This also created trust, which made it easy for me to 'do as I was told' and feel sure it was the right thing because you knew me as well as the 'system.'
After your full set of instructions, when I began to collect documentation etc I did feel that I was actually doing everything myself and your role was just to encourage. To be completely frank, while appreciating the encouragement very much, I did feel glad that I had negotiated a discount on fees because it was not so clear at that stage the significance of your assistance - perhaps this is because my case was not a complicated one (I think?), so I did not think you were actually DOING very much in a practical or administrative sense as far as the application was concerned. And of course I have no idea how complex other applications might be, or how different, or how 'difficult' some other clients might be. Now that it is complete, I'm not sure just what else you could have done - perhaps the message is to let us know a little more about the details of your work?
Of course I cannot know what might have happened if I had not used your services, (I was not prepared to take the risk), but now it is over, I would recommend others to use it for the support and peace of mind. But clients must vary enormously - from families with half a dozen children who dont speak English, to single native speakers like myself, and although you cannot know in advance exactly how an application will develop, I think some flexibility on fees, without losing the 'fixed fee' idea, is a good approach, and it was important to me.
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I would like to take this opportunity to show my appreciation for all your support and help.
It really means a lot to me. Every time when I got fussy, it was always you to tell me to be patient, until now I got through.
You judge things fairly and positively, which I learned a lot. You are a brilliant agent. Thank you very much indeed. |
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To whom it may concern,
Throughout the time I have been involved with Instant Immigration, they have always maintained a professional and helpful manner. I have found the service to be very efficient - thoroughly examining my case (repeatedly until complete) and supplying detailed information on documentation and instructions on the immigration process.
I am more than satisfied with the service I have received and would recommend Instant Immigration's services again. |
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This letter is to confirm that I have recently used the services of Mr. Peter Beiner of Instant Immigration Services.
His services have been of an excellent professional standard, and I have found him to be of a very friendly and helpful nature. His fees have been very reasonable for his services provided and I would have no hesitation in recommending him to other clients or using him again myself in the future. |
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I started my co-operation with Instant Immigration Services - Mr. Peter Beiner, in September 1999, when I have been first time in contact with them. I found their web site using a internet search engine. After couple of email messages and a free assesment of our chances, we decided to go further with immigration process. our decision was based on their first assesment.
We received the contract, signed it and started the immigration procedure.
What I want to say is that we are more than pleased for the services and the customer care. We received from the begining all the details, fees, with no hidden things and costs. The most important thing for us was that we started to have trust in this company from the begining because everything what they did was done in a professional manner, and as a result, we are proud to be now New Zealand residents. |
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To whom it may concern:
I engaged Peter Beiner (Instant Immigration Services (NZ) Ltd.) to assist me with my application for residence status in New Zealand - I had found them through a reference on a German website. My experience with IIS (NZ) Ltd. in going through the process has been outstanding.
More specifically, I would rate Instant Immigration Services (NZ) Ltd. in the below categories as follows:
1. Pre-qualification of myself and my wife: 9 2. Transparency of services and contracts: 10 (very clear statements about Instant Immigration Services (NZ) Ltd.'s ability to assist - unlike others, did not represent special "connections" to NZIS) 3. NZIS compliant checklist of document, certifications etc.: 9 (comment: it is easy to overlook small details - Instant Immigration Services (NZ) Ltd. could be more proactive in ensuring that applicant follows through on all requirements; advice was uniformly clear and accaurate) 4. Responsiveness to e-mails and phone calls during application process: 10 5. Domain knowledge on NZIS policy and operations changes: 10 6. Professionalism: 10 7. Cost: 9 (not cheap, but reasonable for time saved, quality of application) 8. Payment terms: 10 (50% due upon signing contract, remainder upon acceptance)
My application was accepted upon first consideration by NZIS, which I believe is attributable to Instant Immigration Services (NZ) Ltd.'s counsel and follow-up throughout the application process, as well as their professional presentation of all materials.
Based on this engagement I would, without hesitation, recommend Instant Immigration Services (NZ) Ltd. to anyone considering migrating to New Zealand. Furthermore, I believe that Peter Beiner/IIS accurately represents the policies, decisions and operations of NZIS toward potential migrants.
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I would rate the services of Instant Immigration Services with 9 out of 10 points because of the following reasons:
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from the start of our business relation Peter Beiner was always able to answer all my funny questions at any time and to dispel all reservations which I sometimes had or when I got nervous about bureaucracy
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apart from questions concerning immigration issues Peter Beiner was a great help for me in a lot of other issues like e.g. translations, booking flights, health insurance, shipping my belongings, finding work etc.
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Peter Beiner always kept me up-to date about the present state of things
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the price of the services is more than reasonable
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despite the fact that my decision of coming to NZ and the point of time I wanted to fly in were very close (3.5 months) Instant Immigration Services managed to get everything done according to my plans (whereas I heard of a lot of other people who planned the immigration for years in advance)
Now I am a Permanent Resident under the General Skills category. Thank you very much to Peter Beiner and his team!!! |
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Competence - 10, we went through quite a lot of immigration law changes and Peter always seemed very well informed
Reliability - 8, this was a difficult one as we were on completely different sides of the world but Peter made it as easy as possible to communicate and to keep us informed of what was happening.
Fees -7, Probably a bit more than we initially wanted to spend but looking at the outcome and the life we know have I guess that is priceless
Overall Service - 9, As stated above we went through a few times when we thought we would not get in because of the immigration laws changing constantly but Peter always informed us of what was happening and what certain changes meant for us, we were happy with the service we received.
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